Return & Refund Policy

QocsnMa™ Return & Refund Policy 🧶↩️

At QocsnMa™, we want customers to feel comfortable and confident when shopping for fabric goods through our store. The policy below explains how returns and refunds are handled for eligible purchases.

30-Day Return Period

If your order does not meet your expectations, you may request a return within 30 days of the delivery date.

Return Eligibility

To qualify for a return, the following conditions should be met:

* Items must be unused and kept in their original condition.
* Whenever possible, products should be returned with the original packaging.
* Proof of purchase, such as an order confirmation email or receipt, is required.

Please note that certain products may not qualify for return due to hygiene, safety, or item-specific restrictions.

Return Process

Once your return request has been reviewed and approved, the QocsnMa™ support team will provide instructions for returning the item.

Unless the return is due to a damaged product, defective item, or shipping mistake, return shipping costs are generally the responsibility of the customer.

After the returned item has been received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method used during checkout.

Original shipping charges are typically non-refundable unless the return is the result of an error made by QocsnMa™.

Contact Information 📬

Company Name: Stonemountain & Daughter Fabrics LLC
Business Address: 2518 Shattuck Ave, Berkeley, CA 94704, USA 🇺🇸
Phone: +1 510-845-6106
Email: [service@qocsnma.com](mailto:service@qocsnma.com)